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How can I tell if my landlord has been paid through the bank?

There are two ways to see details of landlord payments from the landlord record
From the landlord record:

  • Right-click Transactions and select View payments
    This will list all landlord payments

From landlord transactions:

  • Locate the payment, right-click and select Show payment details
    This will highlight a specific payment when the screen is opened

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The Payments screen lists all payments to the landlord:

  • if there is a red cross, the payment has not yet been processed through the bank

  • if there is a green tick, the payment has been processed and the payment method and date is displayed

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1. Set payment frequency

Identify the landlords that only wish to receive one payment at the end of the month

From the landlord record:

  • In the Financial panel, click edit (pencil) icon

From the Landlord Financial Details screen:

  • In the Accounts Details panel, click the link beside Payment frequency

  • Set to Every 1 Months and set the Starting date to the 28th of the current month

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Setting to the 28th will ensure that if the last day of the month falls on a weekend, when end of month payments are processed on the Friday - these will be automatically included

2. Statement settings

The statement settings should be set as follows:

  • Statement Frequency set to After Payment

  • Send when net payment is zero, ensure this box is unticked

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3. Landlord payments

The Landlord Payment Run will be processed twice a month

  • Any landlords that are set to receive payment at the end of the month will be included in this process

  • Ensuring these landlords are included in the landlord payment run allows for any fees or suppliers to be paid from available funds

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4. ABA & Cheque Run

Any landlords where the payment frequency is set will not be automatically ticked - they will appear in red, and the status will display the date the next payment is due to the landlord

  • When this date is met, the funds will automatically be ticked and included in the ABA & Cheque Run

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5. Sending landlord statements

It is important to understand that generating any kind of payment to the landlord will trigger a statement to be sent

  • Prepare Landlord Statements should only be run after the end of month payments have been processed

    This will avoid a landlord receiving a statement without a payment

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