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This guide has been reviewed against our global client base and classed as relevant to all regions |
From AgencyCloud 12.167+, when adding a manual journal entry on a property, landlord or contact record, a journal entry type of Accounts Note can be added
Prior to this release, an Accounts Note journal entry could be created by a Client Accounts user on a tenancy only
From the Activity Feed on a property, landlord or journal (or tenancy): Click and select Create journal entry  Select Accounts Note, enter the journal entry note and click Accept  The Accounts Note is displayed in the Activity Feed (and journal, where applicable) 
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Activity Feed/journal entries are non-editable, therefore provide a reliable audit trail |
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From AgencyCloud 12.167+, when adding a manual journal entry on a property, landlord or contact record, a journal entry type of Accounts Note can be added |