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1. Enter passport as ID type

From ID check screen:

  • Click Add New and, where required, select New ID Check

  • Select Passport as an ID type

  • A notepad icon is displayed to the right of the Details field

    ID - no number added.png

2. Enter passport number (MRZ code) with validation

Note

The Details field allows an MRZ passport code to be entered directly with no validation

However, to ensure that the code is correct, it is advised to click the notepad icon and use the validation functionality as outlined in this section

From Passport ID type:

  • Click notepad icon to the right of the Details field (shown above)

  • Use the MRZ code validation screen to ensure the passport code is entered correctly
    The grey characters/digits shown on screen give an indication of what is required - they are removed when you enter the first character/digit for each field

    ID - MRZ code validation.png
  • Hovering over a field provides more information for what is required

    ID - MRZ code validation - showing tool tip.png
  • When all fields have been completed, click Accept

    ID - MRZ code validation complete.png
  • The correctly entered MRZ code is entered into the Details field
    If required, changes can be made by re-entering the MRZ validation screen

    ID - MRZ code entered on ID screen.png
  • Click Save and Exit from the ID screen

  • When returning to the ID screen, the code is shown and locked for editing (as usual) but part of the code can be seen in the Details field - however, it can be viewed in full by clicking the notepad icon again
    Dependent on configuration, the Details field may be locked for editing

ID - MRZ code validation screen after save and exit.png

3. Incorrect or incomplete fields

If any fields have not been completed or have been completed incorrectly in the screen shown above

On clicking Accept:

  • A prompt will be displayed - click OK

    ID - MRZ code validation error prompt.png
  • The incomplete/incorrect fields will be flagged with an exclamation icon to the right

    ID - MRZ code validation error warning icons.png

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