Page Comparison

From contact record - first, ignore the duplicate contact as ignored:

Click Merge/Duplicates

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• Right-click the duplicate alert icon and click Ignore duplicate contact

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• Enter the reason for ignoring the duplicated contact

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• The alert icon is greyed out to show this contact is ignored, now click Merge/Duplicates to view the other contacts which are duplicated with this contact

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An Ignore button has been added to the Contact Merges & Duplicates screen:

• Use the tick boxes on the left to choose which duplicates to ignore
  (or use the box top left to select all)

• Click Ignore

  

• Enter the reason for ignoring the duplicated contacts

  

• The ignored duplicates are now marked as ignored with the Ignore Reason also displayed

  

As a result of ignoring the duplicates:

• After saving & closing the contact record, when re-accessing the contact record displays a greyed out duplicate alert and no numeric flag is shown no longer displayed on the Merges/Duplicates button (as shown earlier)

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