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The Withdrawal Analysis dashboard, one of the Management Information (MI) real-time dashboards available in AgencyCloudReapit, offers inbuilt real-time analysis of the withdrawn sales property data held in your Reapit database

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Accessing the dashboard, using the date & office filters plus general tips

Access the dashboard

  • From the main menu, click Reports, click MI Analysis and select Withdrawal Analysis

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  • Each panel is covered below - click a link to jump to a specific section

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Choose which data to view - Office(s) or Company

  • Select Office or Company top left

  • The Office data shown will default to your own office - this can be changed via Settings

Choose which month to view

  • The current month to date will be shown by default - see top left

  • Click the drop-down menu to change the view - the last 13 months prior to the current month can be shown

General tips for using the dashboard

  • Use the Settings section to change how data is shown

  • Hover over charts & statistics to see a tooltip which displays more information about the figure

  • Click on a blank area of a panel to see the data behind the chart or statistic in a grid
    Click on a section of a chart to see the data for just that area

  • When viewing the data in a grid, use grid functions to sort the data and export to Excel
    See the Data grids section for more information

Withdrawal to Instruction Ratio

Tip

Withdrawal to instruction ratio for the current month, based on the instruction and withdrawal dates

  • Hover over the chart area for a summary

  • Click grid icon (top right) to see the data behind the chart

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Weeks to Withdrawal

Tip

Number of properties withdrawn in relation to when they were instructed

  • Hover over the chart area for a summary

  • Option to change pie chart to column chart (top right)

  • Click grid icon (top right) to see the data behind the chart

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At Risk of Withdrawal

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No Recent Activity

Tip

Number of properties instructed for a specific number of months or more that are for sale/available but haven’t had any recent viewings or contact from the agent

  • Hover over statistic for a breakdown of how the figure has been achieved

  • Click the figure to see the data behind the chart in a grid

No Offers after 3 months

Tip

Number of properties instructed for a specific number of months or more that have had no offers

  • Hover over statistic for a breakdown of how the figure has been achieved

  • Click the figure to see the data behind the chart in a grid

Info

The periods in weeks/months used for No Recent Activity and No Offers can be changed - see Settings section for more information

Fees Lost

Tip

Total of fees lost in this month and last month due from withdrawn properties

  • Hover over the figure for a breakdown of how it has been achieved

  • Click a figure to see the data behind the chart in a grid

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Monthly Withdrawal Statistics in Last 12 Months

Tip

Instruction and withdrawal counts for the whole company over the past full 12 months

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  • Hover over a circle (or data point) to displays detailed information

  • Click the chart (or icon top right) to view chart by office

Withdrawal Reasons and Instructions Lost To

Tip

Withdrawal reasons and agents withdrawn properties have been lost to in the selected month

  • Withdrawal Reasons can be shown when set-up on

AgencyCloud
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  • Hover over a figure for a breakdown of how it has been achieved

  • Click a figure to see the data behind the chart in a grid

Settings

Accessing Settings

  • Click cog icon (top right of dashboard)

    See next step for all available options

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Settings options

All Settings options are shown below

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  • Office scope includes
    Choose the office(s) you wish to include when selecting Office at the top of the Withdrawal Analysis screen

  • Chart colour

    • Select from Multi-coloured or Single-coloured charts, when choosing single-coloured, the Chart colour used can be chosen 

  • Weeks to withdrawal display type
    Select the type of chart to use for the Weeks to Withdrawal statistic- options are Pie or Column

  • At Risk - No Recent Activity

    • Instruction cut off - number of months a property is on the market with no activity before it is flagged as 'at risk'

    • Last viewing period - number of weeks without a viewing before a property is flagged as 'at risk'   

    • Contact period - number of months before a vendor who hasn't been contacted is flagged as 'at risk' - see below for what types of contact are considered

    • Contact types - the contact types (as logged in the journal) which is classed as contact with a vendor

  • At Risk - No Offer

    • Instruction cut off -  number of months a property is on the market with no offers before it is flagged as 'at risk'

  • Statistics to show
    Use the boxes to choose which charts/statistics to show on the dashboard
    Withdrawal reasons are only available when set-up on

AgencyCloud

  • Reapit - see Withdrawal Reasons section above for more information

Data grids

Viewing data grids

Data grids are available to allow you to drill down to view the data behind the chart/statistic

  • Click on a blank area of a panel to see the data behind the whole chart/statistic in that panel
    OR

  • Click on a section of a chart to see the data for just that area

    See example in next section

  • Clicking any figure within the breakdown displays the related property records, allowing individual records to be viewed

Data grid features

  • The data behind a chart/statistic clicked is shown in a grid
    The example below is shown when clicking the No Recent Activity statistic

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  • Click the column heading(s) to sort by that column (ascending/descending)

  • Click Export to export the data shown to an Excel spreadsheet

  • Click a figure in the grid to see the associated records
    In the example above, when clicking a figure, the relevant list of properties will be displayed

Show data bars

  • Ticking Show Data Bars displays coloured bars that represent each figure in the grid based on its ratio with the percentage of the total figure

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  • Ticking Show Data Bars displays coloured bars that represent each figure based on its ratio with the percentage of the Total figure (options to show % of Max/Parent are also available)

  • The shading width and colour differs to indicate the % share of the overall total of that figure; green shading indicates the figure being in the top third of the overall figure, yellow indicates the middle third and red the bottom third

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Excerpt
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Outline of the main features and how to use the Withdrawal Analysis dashboard

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