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From the Credit Notes screen:

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  • If you are crediting a paid invoice: click Filters and untick Only show outstanding invoices

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  • If the invoice isn’t paid, the invoice to credit against should be displayed

Beside the invoice to be credited:

  • in To Credit enter the amount

  • tick the box to the left

  • Click Next

  • In Credit Note details:

  • Check Total to credit

  • Select the Type - options are:

  • Enter the Description
    This is used as the narrative and will display on the landlord transaction screen & statement

  • Options are available to:

    • Print credit note

    • Store PDF credit note (stores the PDF in the landlord Documents section)

    • Email PDF credit note

  • Tick the required option(s) and click Finish

Tip

The credit note is shown on the Landlord Transactions screen

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