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This guide has been reviewed against our global client base and classed as relevant to all regions

If you are required to install AgencyCloud desktop yourself, follow the guidance below

Please note that the versions of AgencyCloud offered in this guide for the full & quick installation might be lower than the version currently in use within your organisation

If this is the case, continue with the install as outlined below - then, after install, when launching AgencyCloud for the first time, inbuilt application control will automatically upgrade your version of AgencyCloud in line with the current version in use by your business

Install options

There are two install options to choose from:

1. Full installation

Includes pre-requisite files

  • Click file on right

  • Click Download

  • Double-click the downloaded file to run the install

Reapit Connect clients must carry out a full installation

2. Quick installation

For use when you have used AgencyCloud on your device before
(as pre-requisite files will already be installed)

  • Click link on right

  • Click Install

Reapit Connect clients should ignore this installation and carry out a full installation (above) instead

Troubleshooting

Full installation failed

Carried out quick installation & AgencyCloud not working

AgencyCloud has installed but unable to log in to it

For the best experience it is recommended that the links above are opened in Internet Explorer

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