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This guide has been reviewed against our global client base and classed as relevant to the following regions: UK, APAC, UAE

Predefined reasons for an offer being withdrawn can be set up. These reasons can be used as criteria when running Power Reports on offers.

To set up predefined reasons on your system, contact Reapit Support using this form 


1. Withdraw the offer

From the Offers screen:

  • Select the offer

  • Change the offer Status to Withdrawn

2. Select the reason

  • Click the link beside Reason 

    The list of predefined reasons are displayed

  • Select the relevant reason

    You do not need to enter anything in Comment

  • Click Accept

3. Reporting

From the main menu:

  • Click Reports and select Power Reports

  • Select a report type of Offer Report

  • Click Withdrawal reason then select which reasons to report on

  • Select any other required criteria for the report

  • Click Run Report


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