This article contains the frequently asked questions for customers migrating to Reapit Connect.
From the login screen, press CTRL + SHIFT + F9 - this will give the option to revert to the old screen where changing of configuration files is supported |
The process of adding users onto Agency Cloud will not change. The exception being that when users are added with a valid email address, they will be provided with a welcome email containing a temporary password. When logging in using the temporary password, they will be advised to update the password to a more memorable one. |
The single use password, provided as part of the forgotten password process, is valid for 24 hours. |
User passwords are now handled via a self-managed authentication service. Once a user is registered, they will be sent a temporary password to their registered email address. |
From the main login screen, click Forgot your password? to reset your password. |
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