Using the Withdrawal Analysis dashboard
This guide has been reviewed against our global client base and classed as relevant to all regions
It is a sad fact that, for varying reasons, every agent will lose business through instructions being withdrawn
The key to success in this situation is to put in place mechanisms to give your office the best chance of winning back each dis-instruction or, better still, have a pro-active approach to ensure your stock is not at risk of dis-instruction in the first instance
For more information on accessing and using the Withdrawal Analysis dashboard, click here:
Withdrawal Analysis MI Analysis dashboard
Why and how is this useful?
There are many reasons why a vendor may choose to dis-instruct their existing estate agent. While some of these may be out of the control of the agent, understanding the why and how of withdrawn stock is a vital evaluation tool for your business.
One of the most valuable elements of this report is the At Risk of Withdrawal section, which provides visibility of existing instructions that could look to dis-instruct, due to not having achieved the desired interest to date. In addition, this section also puts a pounds-and-pence value toward stock at risk, which should act as motivation towards ensuring that all efforts are placed toward matching, pricing and continued communication for any identified clients. Read more about this metric below.
Understanding the metrics
Each metric listed below refers to each panel of the dashboard.
The date range picker at the top of the report offers a 12 month back date review - make sure you have selected the required date range first
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