/
Pay supplier from deposit/bond

Pay supplier from deposit/bond

This guide has been reviewed against our global client base and classed as relevant to all regions

This page outlines the process to follow to pay a works order using the tenant deposit/bond

1. Post works order invoice to accounts

From the completed works order:

  • Click Post invoice to accounts

    Works order - post invoice to accounts.png

  • When prompted, click Yes

    Add works order detail to invoice.png

2. Supplier invoice

From supplier invoice:

  • Ensure the Charge to section is set to Tenant

    Supplier invoice.png

  • Process the invoice as normal

    Supplier invoice - post to accounts.png

3. Access tenancy deposit & process refund

From the tenancy:

  • In Accounts panel, beside Deposit, click Manage

    Tenancy - manage deposit link.png

  • Click Refund Deposit to access tenant refunds screen

    Refund deposit link.png

From tenant refunds:

  • Check the Total Payable amount (shown bottom left) to ensure that what you are paying to the tenant is correct (if the amount isn't correct, make a manual adjustment before clicking Post)

  • Once processed, the deposit and invoice payment will appear in the BACS/ABA and Cheque Run

Related articles