Raised credit in error (UK only)

1. Tenancy

If a tenant invoice has been full or part credited

From the tenancy record:

• From the Accounts Functions panel, click Invoicing and select Raise Invoice

• Re-raise a new invoice for the credited amount then allocate the credit to the created invoice

If a rent invoice has been credited

From the tenancy record:

• From the Accounts Functions panel, click Invoicing and select Invoice tenant to pay landlord
  
  
  

2. Landlord

If a landlord fee invoice has been credited

From the landlord record:

• Right-click Payments and select Landlord Admin Fees

• Raise an invoice to allocate the credit to

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