Raised credit in error (UK only)
This guide has been reviewed against our global client base and classed as relevant to UK only
Credits cannot be deleted - this page explains what to do if an invoice has been credited by mistake - it covers what to do if:
A tenant invoice has been full or part credited
A rent invoice has been credited
A landlord fee invoice has been credited
1. Tenancy If a tenant invoice has been full or part credited From the tenancy record:
If a rent invoice has been credited From the tenancy record:
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2. Landlord If a landlord fee invoice has been credited From the landlord record:
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