Link post-tenancy checks to deposit/bond release - configuration option

This guide has been reviewed against our global client base and classed as relevant to all regions

Available from version 12.134

Post-tenancy check option(s) which are linked to the deposit/bond release are dependent on company requirements and need to be configured

If you have self-service permissions to set-up/configure post-tenancy checks in Reapit, you can also set up this configuration, as outlined here:
https://reapit.atlassian.net/wiki/spaces/RW/pages/530252007/Checks+agreements+-+how+to+set-up+maintain#Post-tenancy-checks
Enterprise customers can request set-up via Reapit Support, click here to contact Reapit Support

Specific post-tenancy checks can be set-up to prevent the deposit/bond being released until such checks are marked as complete

1. Post tenancy checks linked to deposit/bond release

From tenancy:

Click Post-Tenancy tab - in the Post-Tenancy checks panel, checks which are linked to release of the deposit/bond are displayed with a yellow exclamation mark to the right
- See two examples in the screen shown below
Such checks need to be marked as Completed (or Not Needed) before a deposit/bond can be released

2. Attempting to release the deposit/bond with incomplete checks

From tenancy deposit details:

If checks are left as shown above and Refund Deposit is clicked, a message will be displayed

When the required checks are marked as Completed (or Not Needed), choosing to Refund Deposit in the tenancy deposit details screen will display the Tenant Refunds screen, allowing the deposit/bond to be released

Link post-tenancy checks to deposit/bond release - configuration option

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