Send emails in bulk to all landlords or tenants

This guide has been reviewed against our global client base and classed as relevant to all regions

The Advanced Search function can be used to send emails in bulk to all landlords or tenants

1. Access Advanced Search

From main menu:

  • Click search icon (magnifying glass) top left

  • Click Advanced Search and select

    • Tenancy Search to email tenants
      (see next step)
      or

    • Landlord Search to email landlords (see step 3)

2. Use tenancy search screen to email all tenants

The Tenancy Search screen will be displayed

  • To get a list of all tenants, click Search
    (if you wish to filter the list first, use the filter options on the left)

  • A Warning message will be displayed, click Yes
    The list of tenancies will be displayed

  • The tenancy list can be filtered using the options on the left, grid features can also be used to sort or group the list
    Click column headings to sort or click to the right of the column heading for filter options

  • Click Print (top left) to email all tenants with an email stored on their contact record

  • Click E-mail and Proceed

  • Select E-mail all tenants and click Accept

A new email message will be created with all tenant email addresses added to the blind carbon copy (bcc) field

3. Use landlord search screen to email all landlords

The Landlord Search screen will be displayed

  • To get a list of all landlords, click Search (bottom left, not shown below)
    (if you wish to filter the list first, use the filter options on the left)

  • A Warning message will be displayed, click Yes
    The list of landlords will be displayed

  • The landlord list can be filtered using the options on the left, grid features can also be used to sort or group the list
    Click column headings to sort or click to the right of the column heading for filter options

  • Click Print (top right) to email all landlords with an email added stored in their contact record

  • Click E-mail and Proceed

  • Select E-mail all landlords and click Accept

A new email message will be created with all landlord email addresses added to the blind carbon copy (bcc) field

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