Add applicant or property from diary when booking viewing or MA

This guide has been reviewed against our global client base and classed as relevant to all regions

At the point of booking a viewing from the diary, a new applicant record can be added - or, for a market appraisal appointment, a new property record can be added
When using Reapit Block Management & booking a market appraisal appointment, a new estate record can be added

This helps improve efficiency, allowing a convenient appointment date/time to be found for a new client first, before needing to begin creating their new applicant/property record

Create viewing appointment in diary & add new applicant

From diary:

  • Find appropriate date/time for the appointment and add all other details as usual

  • Enter applicant surname in Applicant search field and press enter (or click magnifying glass icon)

  • If there are no matches, a prompt to create a new applicant record will be offered, click Yes

    • The usual process to add an applicant will start - add applicant record as usual

  • If there are matches, the applicant search screen will be displayed - ensure the applicant record does not exist, then click Add (top left)

    • The usual process to add an applicant will start - add applicant record as usual

  • When you have finished adding detail to the applicant record, click Save (on applicant record)

  • The new applicant record is added to the new viewing appointment

Create MA appointment in the diary & add new property

From diary:

  • Find appropriate date/time for the appointment and add all other details as usual

  • Enter first line of property address or postcode in Property search field and press enter (or click magnifying glass icon)

  • If there are no matches, a prompt to create a new property record will be offered, click Yes

    • The usual process to add a property will start - add property record as usual

  • If there are matches, the property search screen will be displayed - ensure the property record does not exist, then click Add (top left)

    • The usual process to add a property will start - add property record as usual

  • When you have finished adding detail to the property record, click Save (on property record)

  • The new property record is added to the new market appraisal appointment

Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help