Initial end date stored on tenancy

Owned by Fiona Wilson, created
Last updated: Jan 31, 2023
3 min read

This guide has been reviewed against our global client base and classed as relevant to all regions

At the point of changing a tenancy status from arranging to current, an initial end date is stored on the tenancy - even if the tenancy end date is changed, the initial end date is always stored and can then be used for reporting purposes (e.g. to report on tenancy duration)

The initial end date can be seen on the tenancy screen and is also logged in the Activity Feed - it usually cannot be changed - see note below

A configuration option is available which provides permitted users with the ability to change the initial end date - to enable this configuration option, click here to contact Reapit Support

Reporting options that use the initial end date will be available in future releases of AgencyCloud

1. View initial tenancy end date

From current tenancy:

  • Hover over the Tenancy end date - a pop-up is displayed showing the Initial end date
    The current end date is also shown
    Any changes to the initial end date are logged in the Activity Feed, shown below

2. Change initial end date (where allowed)

The initial end date can only be changed when a user has been given the necessary security permissions via configuration - see note at the top of this guide for more information

From current (or finished) tenancy:

  • Right-click over Tenancy end and select Update initial end date

  • Enter revised initial end date and click Accept

  • The Initial end date is updated and shown when hovering over the Tenancy end date field
    It is also logged in the Activity Feed on the tenancy