Add or amend an incorrect BPAY reference (APAC only)

Owned by Fiona Hardy
Last updated: Feb 14, 2023
2 min read

This guide has been reviewed against our global client base and classed as relevant to APAC only

This page explains how to add or amend the BPAY reference if a payment has been rejected by the bank

1. Locate the supplier payment

From the ABA & Cheque Run:

  • Ensure Method is set to BPAY

  • Right-click over the supplier payment

  • Select Edit BPAY reference

2. Enter new reference

  • Enter the new BPAY reference

  • Click Accept



3. Update the payment type

  • Click Yes to update from Manual to BPAY

 

Once you have amended the BPAY reference and updated the payment type back to BPAY, the payment will be released in your next BPAY run

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