Landlord block payments
This guide has been reviewed against our global client base and classed as relevant to all regions
This article explains how to block payments for a landlord, including how to remove the block when it is no longer required - blocking a landlord will block all associated payments, such as landlord works orders, tenant payments and agency fees
Where system security permissions allow, permitted users can force specific payments through
1. Block option From the landlord record:
From the Landlord Financial Details screen:
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2. Enter reason for block A window will be displayed asking for a reason for the payment block
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3. Landlord Activity Feed Changes to the Block payments setting are recorded in the Activity Feed on the landlord record |
4. Removing payment block From the Landlord Financial Details screen:
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You are also prompted to place a block on a landlord when manually excluding them from the Landlord Payment Run or ABA/BACS & Cheque Run
Selecting Yes will allow you to create the payment block and enter the reason
Selecting No will exclude the landlord from this process once; they will be ticked again when you re-open the screen
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