Disable, re-enable & delete a user account (IRE / Reapit Bookings)

Owned by Fiona Hardy, created
Last updated: Jun 14, 2024
3 min read

This guide has been reviewed against our global client base and classed as relevant to all regions

When a user account is no longer in use and/or you do not wish to allow a user to log in to the system, the account can be disabled - a disabled account can be re-enabled and therefore used again in future

When an account is no longer required, it can be deleted - deleting an account is final and cannot be reversed - an account must be disabled before it can be deleted

This guide covers how to:

Access Manage Users screen

From dashboard menu (on left):

  • Click Settings, select Admin then click Manage Users
    The screen shown is step 2 is displayed

    Manage users - menu option.png

  • The Manage Users screen is displayed

    Manage users screen.png

Disable (& re-enable) a user account

Once an account is disabled, the user will not able to log in to the system
Disabling a user account is reversible
If you wish to delete a user account (see next section), it must be disabled first

From manage users:

  • From user list on left, find the required name and click to select

  • Click Disable User

  • Click OK

When an account is disabled it can be deleted, see following section for more information

3. Identify disabled user accounts (& re-enable a disabled account)

From manage users:

  • From list on left, find user account name and click to select
    Disabled user accounts are indicated with an asterisk (*)

  • Click Enable User

  • Click OK

Delete a user account

From manage users:

  • From list on left, find user account name and click to select
    Disabled user accounts are indicated with an asterisk (*)

  • Click Delete User

  • Click OK

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