SMSGlobal common errors (APAC only)
- Roman Neurauter
- Fiona Hardy
This guide has been reviewed against our global client base and classed as relevant to APAC only
SMSGlobal are a third-party provider who provide text message services integrated with Reapit - this service allows you to send text messages to contacts in your database, such as diary reminders, sale progress updates, arrears messages or just to keep in contact
Occasionally when sending text messages, errors can occur - this page outlines the most common error responses received from SMSGlobal, along with general contact details for the provider
1 | Error | ESME_RINVMSGLEN Message Length is invalid |
2 | Error | ESME_RINVCMDLEN Command Length is invalid |
3 | Error | ESME_RINVCMDID Invalid Command ID |
4 | Error | ESME_RINVBNDSTS Incorrect BIND |
5 | Error | ESME_RALYBND ESME Already in Bound State |
10 | Error | ESME_RINVSRCADR Invalid Source Address |
11 | Error | ESME_RINVDSTADR Invalid Dest Addr |
12 | Error | ESME_RINVMSGID Message ID is invalid |
13 | Error | ESME_RBINDFAIL Bind Failed |
14 | Error | ESME_RINVPASWD Invalid Password |
69 | Error | ESME_RSUBMITFAIL Submit SM failed |
88 | Error | ESME_RTHROTTLED Exceeded allowed message limits (Insufficient Credit) |
102 | Error | Destination not covered or Unknown prefix |
400 | Timeout | Send message timed-out. |
401 | System Error | System temporarily disabled |
402 | No Response | No response from SMSGlobal SMSC |
Error 88 is the most common and likely, the only error response that will be returned to a user, this error means there is insufficient credit on the account to complete the action
Further credits would need to be added to the SMSGlobal account by logging onto https://mxt.smsglobal.com/login
Alternatively, SMSGlobal can be contacted directly on 1300 883 400 or via https://www.smsglobal.com/contact/