Add a company as a guarantor

This guide has been reviewed against our global client base and classed as relevant to all regions

Available from version 12.215

When adding a guarantor to a lettings applicant/tenant, the option to add a company guarantor is available

A full guide on how to add a guarantor (or reference) on a lettings applicant or tenant is available here: Add reference/guarantor details on a letting applicant/tenant

1. Guarantor company type

2. Add company guarantor on a lettings applicant

From lettings applicant, in Relationships panel:

Click and select References / Guarantors
In Guarantors panel, double-click Add
The search screen is displayed - select Companies (top left) to search for a guarantor company
- Double-click when found or, if not found, click Add to create a new guarantor company
The guarantor company is added to the Guarantor screen
- Click the link beside Attention and select the required staff member
  A name can be set in the Attention field when the guarantor company record has Staff details added (within the Staff panel)
- To access the company record, click link beside Company
- Click Save, then click cross icon (top right) to close Guarantor screen
The guarantor company details are displayed on the References/Guarantor screen and also the applicant record

3. Add company guarantor on a tenancy

From tenancy:

Click tenant/additional tenant name
In Guarantors panel, double-click Add
The search screen is displayed - select Companies (top left) to search for a guarantor company
- Double-click when found or, if not found, click Add to create a new guarantor company
The guarantor company is added to the Guarantor screen
- Click the link beside Attention and select the required staff member
  A name can be set in the Attention field when the guarantor company record has Staff details added (within the Staff panel)
- To access the company record, click link beside Company
- Click Save, then click cross icon (top right) to close Guarantor screen
The guarantor company details are displayed on the Tenant screen
- A code is shown on the tenancy to indicate that a guarantor has been added, see section 4

4. Letter codes on tenancy

When a tenant has a guarantor (and/or reference), a letter code is shown beside the tenant/additional tenant name to indicate this, as follows

GP indicates the tenant has a guarantor that is a person
GC indicates the tenant has a guarantor that is a company
G indicates the tenant has multiple guarantors, where at least one guarantor is a person and at least one is a company

R indicates that the tenant has at least one reference

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