Updates to process for adding a new tenancy/offer & changing tenancy type
This guide has been reviewed against our global customer base and classed as relevant to all regions
Available from version 12.224
More information on adding a new tenancy/offer is available here:
https://reapit.atlassian.net/wiki/spaces/RW/pages/931332635
Various updates have been made when adding a new tenancy/offer and making changes to a tenancy type:
when adding tenancy/offer, the rent amount defaults to the rent amount on the property record
a rent amount must be entered, it cannot be left blank
the default tenancy type is displayed on the new tenancy/offer and can be changed - a type must be set in order to save the tenancy
changes to the tenancy type are logged in the tenancy activity feed
All updates are outlined below
1. Updates when adding a new tenancy/offer When adding a new tenancy/offer on a lettings property, updates have been made to the final step of the process:
|
1a. Configuration difference when adding a new tenancy offer When adding a new tenancy offer:
|
2. Changes to tenancy type logged in tenancy Activity Feed From tenancy Activity Feed:
In this example, a change from Assured Shorthold to Short Let has also resulted in a changed to the Periodic status of the tenancy (therefore this is also logged) If your configuration set-up is as outlined in point 1a - after a tenancy offer is logged, until a new tenancy record is created, any changes to the tenancy type are logged against the applicant record |
Related articles
Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help