Change diary settings - including add/remove offices & users/negotiators

This guide has been reviewed against our global client base and classed as relevant to all regions

The diary settings menu allows you to choose how to display appointments and also whose diaries to view

With the exception of changing individual user/negotiator colours, all settings are specific to the diary of the logged in user

This page covers how to access the diary settings and explains each option in the settings menu plus other diary view settings - click a link below to jump to the required option:

Access diary settings menu

  • From the Display panel (far right) click Settings (cog) icon

  • The diary settings menu is displayed - each menu option is explained below

    Diary settings menu.png

Appearance options - move attendee bar position & change appointment background

From diary settings menu:

  • Select Appearance options

    Appearance options.png

Attendee bar

  • Options are Show on left or Show on top
    A colour bar is used to represent the appointment attendees - it can be shown to the left or on top of the diary appointment

    • Show on top

    • Show on left

Appointment background 

  • Options are Main negotiator colours or All negotiator colours
    The appointment background can be changed to represent the main attendee or all attendees
    (i.e. any other negotiator the appointment is shared with)

    • Main negotiator colours

    • All negotiator colours

Show all entries / show only appointments

Either Show all entries OR Show only appointments needs to be selected (default is Show only appointments) - the option chosen determines which diary entry types are shown in the diary

  • Show only appointments
    Just shows appointments in the diary that have been assigned to an Entry Type from the standard list shown in the initial Entry Type menu - see highlighted menu below

  • Show all entries
    Displays any entries from the Entry Type menu, including those where the appointment type has been selected from the Full List option - i.e. the list shown when clicking Entry Type and choosing Full List
    See note in green box below

What is classed as an 'appointment'?

The initial list highlighted above, seen when clicking the Entry Type drop-down menu, are classed as ‘appointments’ - appointments are shown by default in the diary

Selecting Full List (from the bottom of the Entry Type drop-down menu), expands the list and shows more entries - entries that weren't in the initial list are not classed as appointments, so will not be shown in the diary, unless Show all entries is selected

Show cancelled appointments

When enabled:

  • Shows cancelled appointments on the diary - appointments are greyed out and are marked as (Cancelled)

When not enabled:

  • Cancelled appointments will not be shown in the diary but will still be shown in the related journals

Show only confirmed

When enabled:

  • Will only display appointments in the diary that have been fully confirmed
    i.e. all the relevant Confirmed boxes have been ticked on the appointment

When not enabled:

  • Appointments that have been saved but are not fully confirmed will be displayed

  • Unconfirmed appointments are displayed with a diagonal stripe on the attendee bar
    In this example, the first and second appointments are unconfirmed, the third and fourth appointments are confirmed

Show initials in entry

When enabled:

  • User initials/ID will be shown in brackets on each appointment

Show Unaccompanied in entry

To help distinguish between appointments that are accompanied and unaccompanied, when this is option is enabled:

  • (UnAcc) is displayed at the end of the appointment details
    This is shown when an appointment is fully visible in the diary (when not fully visible, the (UnAcc) flag is seen when hovering over the appointment in the diary)

Do not merge viewing tours

When enabled:

  • Viewing tours are not merged and all appointments are shown independently

When not enabled:

  • Viewing tours are merged and shown as one appointment

Do not use single day view

When viewing one day in the diary…

When enabled:

  • Single day view will not be used

When not enabled:

Single day view will be used

Use 15 minute intervals

When enabled:

  • Each hour section is split into 15 minute intervals

  • Booking appointments will default to 15 minutes plus 15 minute intervals will be offered in drop-down menus on appointments

When not enabled:

  • Each hour section is split into 30 minute intervals

  • Booking appointments will default to 30 minutes plus 15 minute intervals will be offered in drop-down menus on appointments

Select offices to display - add or remove offices/negotiators from diary view

Add/remove users

  • Tick (or un-tick) users that you do (or don't) want to see diary information for
    The maximum number of users you can select is 20

Add/remove offices

  • Click the Settings (cog) icon, then click Select offices to display

  • Tick the offices whose diary you need access to and click Select

Other diary view settings

Change diary view start/end time

To show an earlier or later start/end time on the diary view

  • Click Early/Late (at top/bottom left of diary view) and select the required time

Zoom option

  • Click magnifying glass icon (top left) to adjust the zoom setting of your diary screen

    Alternatively hold Control on keyboard and scroll using mouse wheel

Negotiator/user colours

To change the colour used against a negotiator/user:

  • Click the colour circle to the left of the name

  • Select the required colour from the palette (or click Customise for a broader choice of shades)

  • Click Accept

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