Delete a landlord payment (UK only)
This guide has been reviewed against our global client base and classed as relevant to UK only
This page outlines the correct process to follow in order to delete a landlord payment
1. Highlight allocations
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2. Check details
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3. Delete payment option Once the landlord payment and the highlighted allocations have been checked and confirmed that no corresponding monies have been paid out
This will move the landlord payment, and any associated payments, out of the BACS and Cheque Run and change the highlighted allocations back to unallocated |
If the payment to the landlord has already left the Client Account, you will need to create a credit note instead, as you will not be able to delete the entry
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