Unable to select payment to export in BACS/ABA & Cheque Run - A/C incomplete
- Nicky Minnock
- Fiona Hardy
- Kirsty Halkett
This guide has been reviewed against our global client base and classed as relevant to all regions
When payment in the BACS/ABA and Cheque Run cannot be selected to export, this is usually due to missing or invalid bank account details
1. Payment line displayed red with status of A/C incomplete From the BACS/ABA and Cheque Run, the payment line will be displayed red and you won't be able to select it - if the Status column displays A/C Incomplete, this is due to missing or invalid bank account details To open the payee's record:
To access bank details for the selected payee, follow steps 2, 3 or 4 to suit your payee type | |
2. Payee is a landlord From the landlord record, Financial panel:
In the Accounts Details panel on right:
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3. Payee is a supplier From the supplier company record:
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4. Payee is a tenant From the tenancy, Details screen:
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