Suspend or stop invoices and arrears

Owned by Fiona Hardy
Last updated: Jun 17, 2022
1 min read

This guide has been reviewed against our global client base and classed as relevant to all regions

If you need to suspend sending an invoices or chasing arrears with a leaseholder (for example, due to a discrepancy/dispute or a sale being in progress), this is done via the Unit Details screen

From the estate record:

  • Open the relevant Unit Details screen

  • On the left side of the screen, tick Suspend invoices and arrears 

  • Click Save

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