Unallocated service charge receipts (block management)

This guide has been reviewed against our global client base and classed as relevant to all regions

This guide outlines how to access your current list of unallocated service charge receipts and how to allocate them to the correct items

1. Access option from main menu

From the main menu:

  • Click Block

  • Select Daily Accounts Processes

  • Click Unallocated Leaseholder Receipts

2. Unallocated service charge receipts 

  • When importing receipts from bank statement (as outlined here), anything that was not auto-allocated to outstanding items would usually now be appearing in this list
    If you auto-allocated items, this would then prevent them from showing up in the above list

3. Allocating items

Items with pending receipts can be allocated

  • Double-click an item to allocate

  • Click Yes
    Each outstanding item is displayed along with a total of money left to allocate - this total will decrease as you allocate

  • Click Create Postings

This is an important step in the daily processes and, while not all receipts have to be actioned each time, as many as possible should be

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