AppMarket Frequently Asked Questions
AppMarket is a central location for all your Reapit Agency Cloud integrations. Through the Reapit Developer Portal, PropTechs and Developers have built apps and integrations to list in the AppMarket, ready for you to install. Like the Apple Store or Google Play, you can then browse the AppMarket to view services and products that have been built to securely interact with your data
This article contains the frequently asked questions for customers using the Reapit Foundations AppMarket
Click a link below to view the answer to each question
- 1 Who can install an app?
- 2 How do apps get installed?
- 3 Why can't I install an app?
- 4 Where can I find a list of all the apps that are available?
- 5 What will I see in the AppMarket?
- 6 Are there any permissions around installing apps?
- 7 Some apps are described as being a desktop integration type - what does this mean?
- 8 Are there any data & permission considerations?
- 9 What is the pricing structure?
- 10 How do I uninstall an app?
- 11 If I need some help, who can I contact?
1 | Who can install an app?Only Level 2 users can install apps in AgencyCloud - your company will communicate who these individuals are within your business |
2 | How do apps get installed?Apps are installed through your AgencyCloud solution - click below for a step-by-step video guide |
3 | Why can't I install an app?AppMarket has been designed to ensure that each company’s business objectives are adhered to - therefore app selection can only be made by your Key Contacts |
4 | Where can I find a list of all the apps that are available?Click this link for a list of all app that are currently available plus those that are due to be released soon - the app button within Reapit AgencyCloud also offers a full listing - you will receive updates of new AppMarket apps on a regular basis Click this link for further information on apps that are ready for you to install now |
5 | What will I see in the AppMarket?Each app listing will detail what product or service is on offer/available, a short summary and full description, along with screenshots and the ability to access external links for more information, where needed. Click this link for further information on apps that are ready for you to install now |
6 | Are there any permissions around installing apps?The option to install an app is only available to user accounts within your organisation with an Admin role. User Accounts (i.e. non-Admin roles) will be prompted to contact an Administrator to install. If you are an Administrator:
Some providers may require an additional setup and will contact you directly, or you may be required to follow a link or fill in a form to complete registration. If you are unsure of how to proceed, use the Need Help? option on the app listing to contact the provider directly. |
7 | Some apps are described as being a desktop integration type - what does this mean?Apps with a Desktop Integration type mean that they will load inside Reapit AgencyCloud. Depending on the integration type, it may replace certain behaviours or actions inside of your Desktop CRM. For example, an app with the type Identity Check will replace the normal and native Identity Check screen you are familiar with within AgencyCloud. An app with the type Property will mean it will be available for you when viewing a property record from the main navigation menu in AgencyCloud. Click here for more information on Desktop Integration Types |
8 | Are there any data & permission considerations?For a service or product to work with your organisation, you will need to grant the partner read or write access to your data On each app listing and when confirming an install, you will see a section related to Permissions - the permissions listed are categorised based on the area of data it requires access to Examples:
It is important that you take time to review the requested permissions before agreeing to install an app |
9 | What is the pricing structure?Each partner has their own pricing system - this should be communicated to you before you choose to install - in some instances, you may already have an existing relationship with a provider It is important to read the app listing content before installing - if you have any questions, use the Need Help option on the relevant listing for assistance. As the are part of the Reapit group, Online Check List and GEO Diary are free for you to install and use |
10 | How do I uninstall an app?If you are an Administrator:
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11 | If I need some help, who can I contact?All queries should be directed to the App Partner - apps have been developed by our partners, rather than by Reapit - so they are in the best position to offer advice and assist with any issues Click here for more information: Contacting a Reapit Foundations Partner for support If you experience any problems with your AgencyCloud solution, please use your usual Reapit Support channels |
For more information about AppMarket, visit:Â https://www.reapit.com/foundations/for-agencies/Â Â
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