Return an unknown receipt to unposted

Owned by Nicky Minnock

Last updated: Jul 19, 2022 by Fiona Hardy

1 min read

This guide has been reviewed against our global client base and classed as relevant to all regions

This page outlines the process to be used to mark an unreconciled unknown receipt to showing as unposted

1. Mark as unposted

From Import Receipts from Bank Statement:

Select Unknown filter
(top left)
Right-click relevant funds and select Return to unposted

2. Review

The unknown receipt will now show as unposted

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