Arranging tenancy, pre-tenancy & end of tenancy

Add a lettings offer/create new arranging tenancy

This page covers how to add a new tenancy and lettings/tenancy offers, how to progress tenancy offers, how to change tenancy status and basic information to enter/check on the tenancy record

Pre-tenancy & move in processes

How to carry out pre-tenancy & move-in processes

Add reference/guarantor details on a letting applicant/tenant

How to add details of a referee and/or guarantor on a lettings applicant or tenant

Initial end date stored on tenancy

At the point of changing a tenancy status from arranging to current, an initial end date is stored on the tenancy - even if the tenancy end date is changed, the initial end date is always stored

End of tenancy

An outline of processes to follow to end a tenancy on the system

Cancel a tenancy

How to cancel a tenancy that is not able start or progress

Configuration options (arranging, pre & end of tenancy)

Click this link for information on pre-tenancy & end of tenancy-specific configuration options