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This guide has been reviewed against our global client base and classed as relevant to all regions

A configuration option is available which ensures that the next inspection date that is shown on the Management tab of a tenancy is the next inspection date from the inspection schedule screen

When a difference between the dates shown on the tenancy Management tab and inspection schedule occurs is due to how the next inspection date is arrived at:

  • Default behaviour - i.e. with the configuration setting off
    the number of days set in Regular frequency* is added to the previous inspection appointment date booked

  • With the configuration setting enabled
    the number of days set in Regular frequency* is calculated from the start of the tenancy, rather than the previous inspection appointment date (which may have happened several days later/earlier than the date scheduled)

*and initial inspection frequency (where configured)

To avoid a difference between the dates shown on both screens, this configuration option can be used to ensure that the next inspection date shown on the tenancy is the same as the one in the inspection schedule

To enable this configuration option, click here to contact Reapit Support

For more information on property inspection schedule functionality, click here:
Property inspection schedule overview

With the configuration setting enabled:

  • The Next inspection date matches the Inspection Due date on the inspection schedule, as it is calculated from the tenancy start date (rather than the date of the last inspection appointment)

With the configuration disabled (default):

  • The Next inspection date is calculated by adding the number of days set in the Regular frequency field to the previous inspection appointment date, which can make it differ to the date shown in the inspection schedule

In the example above, the inspection was scheduled for 09/01/2023 but the appointment took place on 13/01/2023 - 4 days later than scheduled

When the configuration is off
The Next date on the tenancy Management screen is shown as 90 days since the last appointment date (which is 13/04/2023) but the Inspection Due date on the inspection schedule is calculated as 90 days since the last inspection due date (which is 09/04/2023) - resulting in differing dates being shown on the two screens

When the configuration is on
The Next date on the tenancy Management screen shows the Inspection Due date taken from the inspection schedule - therefore both screens show 09/04/2023

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