Client Accounts - raise good will credit for a landlord

1. Access the Credit Notes screen on the landlord

From the Landlord Details screen for who the good will credit is to be raised for:

• Right-click Payments and select Credit Note

2. Raise the good will credit

From the Credit Notes screen: 

• Click Filters and select Raise Good Will Credit
  
  
• When prompted, select Nominal Account and if the credit is to include VAT
  
  
• Enter the amount to credit, tick the record and click Next

3. Finalise details of the good will credit

From the Credit Notes screen: 

• Select a Type from drop down menu
  
  
• Enter a Description, this is used as the narrative on the landlord transaction screen and statement
  
  
• Click Finish to raise the credit

4. Review good will credit on the landlord ledger

From the Landlord Details screen:

• Click Transactions 
  
  The good will credit will now be shown on the account