This guide has been reviewed against our global client base and classed as relevant to all regions
Available from version 12.203
Two updates have been made to works orders:
Serious hazard option is available within the default priority options
This option is applicable when using works order priority functionality, as outlined here:
Set a priority on a works order - configuration optionThe serious hazard priority option can be reported on within works order reports
Works orders with a serious hazard priority can be shown in Organiser/report results grids
Works order Review Date field added
When the review date is passed, it is flagged on the works order screen and when setting a works order priority as a serious hazard, a review date must be added
The review date can be reported on via works order reports
When a works order is due to be reviewed or the review date has passed, it can be flagged on the Organiser Property Management panel
Review date information can be shown in Organiser/report results grids
1. Serious hazard priority option From a works order:
The serious hazard priority option can be reported on within works order reports, see step 4 |
2. Review date field A review date can be set on any works order but, as outlined above, a review date must be set on a works order that is classed as a Serious Hazard From a works order:
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3. View works orders to be reviewed via the Organiser Property Management panel The Property Management panel on the Organiser can be setup to flag when a works order is due for review - the default is set to 7 days but can be changed by the user/negotiator on their Organiser Property Management panel The option needs to be added to the Property Management panel first, see 3a for information on how to do this From Organiser Property Management panel:
Works orders with a review date in the past plus the next 7 days will be displayed |
3a. Add works orders due for review in Property Management panel The works orders due for review option needs to be added to the Organiser Property Management panel From Organiser Property Management panel:
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4. Report on works order review date & serious hazard priority Works order reports allow reporting to be done on the works order review date and serious hazard priority From Power Reports:
After running the report, the results are shown in a grid where the review date and priority can be shown in a column, see next step |
5. Show review date and/or priority column in works order grid from Organiser/report results When viewing works orders in a grid via the Organiser or after running a report, a Review Date column can be displayed within the grid to allow the date to be viewed and the list to be sorted or filtered by date - a priority column can also be added to the grid to show the Serious Hazard priority
The example above shows the works order grid generated from the Organiser |
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