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This page will explain explains what to check for if rent invoices are not being raised.

1. Go to Review invoice schedule

From the tenancy where the rent invoice has not been raised for:

If the amount in the Rent

amount

column is greyed out, this

will

is most likely

be the agents role set against the tenancy.

due to the Agent's Role setting on the tenancy screen, see step 2

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2. Review the Agents Role on Agent's Role setting

From the Tenancy Details tab

A Letting Only role will only

, check the Agent's Role setting, each role is outlined below:

Letting only will raise a letting fee to the landlord only
Managed Tenancy agent role raises tenancy raises rent, letting and management feefees
Collect first rent payment will only raise payment raises the first invoice of the tenancy , if only
- If an invoice has already been raised - no more rent invoices will raise
.
- If a letting fee is set, this will raise through the life of the tenancy
Collect rent up to date will only raise rent invoices up to a user defined date only
Rent collection agent role will will raise rent invoices, the narrative on the landlord statement will be 'show as Rent collection fees'

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