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This guide has been reviewed against our global client base and classed as relevant to the following regions: UK, APAC, UAE

Where recording electronic correspondence consent is required, and all tenants have given consent to receive communication electronically, this can be recorded in the tenancy screen.

Any changes to this setting are added to the journal. The the Activity Feed - the setting can also be reported on and added to grids when reporting on tenancies.


1. Marking electronic consent given

When all tenants have given consent to receive communication electronically

From the tenancy:

  • Click Management tab

  • Tick In the Meter Readings / Management panel, tick Electronic correspondence consent given

  • Click Save


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2. Changes to the consent setting in Activity Feed

Any changes to the consent setting are logged in the Tenancy Notes, as shown on the right

If the notes don't show:

Click Tenancy Notes and select Choose entries to view
Select Management Note
  • Click Accept
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    Activity Feed


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    3. Reporting option

    From Power Reports:

    • Select Tenancy Report

    • Add other required criteria
      e.g. Manager

    • Click Show more then select Elec. consent 
      • Set to is true or is false

    • Click Run Report


    4. Add to grid option

    After running a tenancy report, information on electronic correspondence consent can be added to the grid

    From the report results grid:

    • Right-click over a column heading

    • Click Pick columns and select Elec. consent

      The column will be added

    To see this information next time you run a tenancy report:

    • Right-click over a column heading again

    • Select Save grid layout



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