If you can't find one or more of your properties on a portal (Rightmove, Zoopla, On the Market etc) or on your company website, this page outlines how to use the inbuilt Internet Check tool. This tool will help you identify why the property is missing and then allow you to rectify the issue.
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The Internet Check tool carries out a basic check of the chosen property record. |
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If you advertise with OnTheMarket, it may be that the property has not been uploaded yet due to their Earlybird delay. This means that your property will appear on OnTheMarket before any other portal and will be uploaded once the delay has expired. |
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This error is referring to the agency type that has been set via the property, Financial or Rent/Fee Details screen, Selling Agency or Agency field. |
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The status of your property must be in an "Available" status whether it's a Sales record or a Lettings record. You will need to check with your Reapit Key Contact (Usually your branch manager) to make sure that the status of your property is permitted to upload to your website or portal. |
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You can check the nightly upload reports stored by clicking Reports then Custom Reports in order to see if your property was sent in the previous nights' feed or is online at the moment using either of these options: View .... Nightly Upload Results View .... Properties Online |
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