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This guide has been reviewed against our global client base and classed as relevant all regions |
Company/supplier records are used throughout the system, especially in Property Management
Once added they can be used on any record where company/supplier details are needed, such as a Works Order
A solicitor is also added as a company - for information on adding a solicitor company record, click here for a video guide
1. Search for & add new company record Before adding a new company, check that there isn't a record already on the system |
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Click Universal Search (magnifying glass top left)
Enter your search text (e.g. company name) and press enter
If not found, at the bottom of the menu bar
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2. Enter company/supplier details Enter the main details for the company/supplier on the left side of the screen |
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Image AddedCompany - add company name
Office - enter office location when there is more than one office for this company
Business - click the link and choose what type of business this is (e.g. Accountant, Estate Agent, Solicitor) or, where a supplier, select Supplier and choose the supplier type in the field below
Options to store ID Check documents/details and whether the company are Non-VAT registered are available
Enter the address & contact details for the company/supplier
Areas Covered allows specific locations that this company/supplier covers (optional)
Opt out of marketing - tick if this company/supplier doesn't want to be contacted by your company for marketing purposes
Click Save
You can now add Staff details to this record, see step 3
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3. Add staff details In the Staff section (on right): Click Add
If the staff member has a contact record on the system already (or you want to add them as a contact), click Select contact record Or, click Add staff name
Adding a contact record allows a high level of detail for the staff member to be stored (compared to adding a staff name)
If choosing to Select contact record, search for the contact record (or add new), double-click when found
If choosing to Add staff name, enter the staff details, as shown right, click Accept
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4. Supplier details From the Supplier details tab: Accreditations Payments and Terms (for Client Accounts users) Click Transactions or Payments to view information for this supplier
The supplier's Bank details, Nominal Code, agent Commission rate and
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Use the Docs button to store electronic versions of documents/letters/certificates for this company/supplier Click Docs then drag and drop the file over the Document Management window |
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5. Contact details From the Contact details tab: |
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these notes are non-editable
Click Tasks for the option to save tasks related to the current company/supplier
Negotiators / Offices allow you to set the internal Key Contact and other contacts/offices who deal with this company/supplier
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6. Activity tab (journal) The Activity tab pulls together activity for this company/supplier including works orders they are involved with |
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How to add a company or supplier record to AgencyCloud |