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This guide has been reviewed against our global client base and classed as relevant to the UK only

This page explains the different marketing consent status options - what they mean and where they can be changed

Note

Using AgencyCloud does not guarantee GDPR compliance, you should always follow your own corporate process to ensure this

Note that consent for marketing does not affect property matching

1. Changing marketing consent

Marketing Consent is stored on the contact record

  • Click Marketing Consent and choose the required option

  • After changing the consent setting, a journal entry will be added, stating when it was changed and who by

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titleJournal entry on contact record
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2. Reporting on marketing consent

See Related articles links below for some Power Report examples

  • Create a new Power Report, choosing Contact Report as the report type

  • Select Marketing consent

  • Pick from the Marketing consent is criteria options

  • Click Pick Contact Criteria to return to the previous screen where more options can be chosen (such as adding Office criteria or a Linked Record) along with the option to Run Report

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For more information on building Power Reports, click here

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An explanation of the different marketing consent status options on AgencyCloud - what they mean and where they can be changed