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This guide has been reviewed against our global client base and classed as relevant to the following regions: UK, APAC, UAEall regions

When a third party provider is used for ID Checking (such as LexisNexis) - when carrying out a manual ID check instead, a configuration option is available which, when enabled, will prevent ID being marked as successful when it is incomplete . An - an information message will be displayed to identify what needs to be completed.

To enable this configuration option, click here to contact Reapit Support.


When enabled:

  • When manually checking ID and marking it as Successful, a validation check will be carried out on the entered information

  • If it is incomplete, when attempting to saving the ID Check, a message will be displayed to indicate what needs to be added in order to validate it

    For example:


Info

This configuration option only applies when using a third party provider for ID checking.

When entering ID manually without the use of a third party, validation checks are usually already in place . For - for more information on entering ID details manually, click here.

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Related issues

Configuration option which prevents ID being marked as successful when it is incomplete