Validation check when manually changing ID status - configuration option

Owned by Fiona Wilson
Last updated: Oct 25, 2023
2 min read

This guide has been reviewed against our global client base and classed as relevant to all regions

When a third party provider is used for ID Checking (such as LexisNexis) - when carrying out a manual ID check instead, a configuration option is available which, when enabled, will prevent ID being marked as successful when it is incomplete - an information message will be displayed to identify what needs to be completed

To enable this configuration option, click here to contact Reapit Support

When enabled:

  • When manually checking ID and marking it as Successful, a validation check will be carried out on the entered information

  • If it is incomplete, when attempting to saving the ID Check, a message will be displayed to indicate what needs to be added in order to validate it

    For example:

This configuration option only applies when using a third party provider for ID checking

When entering ID manually without the use of a third party, validation checks are usually already in place - for information on entering ID details manually, click here:

Need more assistance? No problem! Just log a ticket on the Reapit Service Desk Portal at https://reapitsupport.refined.site/ and a member of our Support Team will be happy to help