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If you have forgotten your Reapit IQ (training system) passwordpassword, follow the guidance below

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1. Access Reapit IQ

From the main menu in Reapit Agency CloudAgencyCloud:

  • Click your name/office (top left)

  • ClickContact Support and select Contact Support 
    Click Reapit IQ

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2. Click Forgotten your Password? link

From the Reapit IQ login screen:

  • Click Forgotten your Password?

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3. Enter your email address

  • Email ID / Username: enter your email address

  • Check the box beside I'm not a robot 

  • Click Email my password

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4. Receive new password via email

  • Look out for an email from
    training@reapit.com titled
    Your new Reapit IQ password

  • Open the email to view your new password

    • The new password should be copied across to the Password field in Reapit IQ

      Do not double-click the password before copying it to Reapit IQ - this adds a space to the end of the password, meaning it will not work

    • Click and drag carefully over the characters of the password to select them, ensuring no blank spaces are selected

    • Paste the password into the Reapit IQ Password field and click Sign In

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hiddentrue

Guidance on resetting your Reapit IQ (training system) passwordpassword