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This guide has been reviewed against our global client base and classed as relevant to

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all regions

When using Reserve Funds functionality, a configuration option is available that allows reserve funds to be retained against a supplier invoice when it is rejected - meaning that the funds will still be available, in order to pay the amended invoice, when it is resubmitted

Both Reserve Funds functionality and this

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configuration option need to

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be enabled by Reapit Support, click here to request this

1. Reject a supplier invoice

From the supplier invoice:

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  • The funds to be held should be entered into the Hold Reserve Funds field

  • In the Status panel, tick Reject and enter rejection reason when prompted, as usual

2. Retain reserve funds against invoice

A prompt will be displayed

  • Click Yes to retain the funds against this invoice

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3. Rejected invoice with reserved funds

The invoice is shown as rejected plus the Hold Reserve Funds field is editable, allowing any changes to be made when required

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Info

The landlord Payments screen will also show the held funds

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Configuration option that allows reserve funds to be retained against a supplier invoice when it is rejected