Option to retain reserve funds when rejecting supplier invoices - configuration option

Owned by Fiona Hardy, created
Last updated: Feb 14, 2023
2 min read

This guide has been reviewed against our global client base and classed as relevant to all regions

When using Reserve Funds functionality, a configuration option is available that allows reserve funds to be retained against a supplier invoice when it is rejected - meaning that the funds will still be available, in order to pay the amended invoice, when it is resubmitted

Both Reserve Funds functionality and this configuration option need to be enabled by Reapit Support, click here to request this

1. Reject a supplier invoice

From the supplier invoice:

  • The funds to be held should be entered into the Hold Reserve Funds field

  • In the Status panel, tick Reject and enter rejection reason when prompted, as usual

2. Retain reserve funds against invoice

A prompt will be displayed

  • Click Yes to retain the funds against this invoice



3. Rejected invoice with reserved funds

The invoice is shown as rejected plus the Hold Reserve Funds field is editable, allowing any changes to be made when required

The landlord Payments screen will also show the held funds

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