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If you are required to install AgencyCloud desktop yourself, follow the guidance & FAQs below
This guide contains information on:
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Please note that the versions of AgencyCloud offered in this guide for the full & quick installation might be lower than the version currently in use within your organisation If this is the case, continue with the install as outlined below - then, after install, when launching AgencyCloud for the first time, inbuilt application control will automatically upgrade your version of AgencyCloud in line with the current version in use by your business |
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Installation options
There are two install options to choose from:
1. Full installation Includes pre-requisite files
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2. Quick installation For use when you have used AgencyCloud on your device before
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Installation troubleshooting
Full installation failed |
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Carried out quick installation & AgencyCloud not working |
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AgencyCloud has installed but unable to log in to it |
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For the best experience it is recommended that the links above are opened in Internet Explorer |
Installation FAQs
Do we have an MSI for AgencyCloud that we can use?
No, we do not have an MSI install for AgencyCloud - this is not possible due to how it is configured, as the application is copied to the local app data folder of the users profile
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To have multiple accounts, you either need multiple email addresses OR alias accounts
To use alias accounts, these need to be set-up by your local IT support
Related articles
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Guidance and links for installing AgencyCloud Desktop, including FAQs |
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