Install Reapit (AgencyCloud / RPS) & FAQs
This guide has been reviewed against our global client base and classed as relevant to all regions
This guide contains information on the following - click a link to skip to the required section:
1. Full installation
Includes pre-requisite files
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2. Quick installation
For use when you’ve used Reapit on your device before (as pre-requisite files will already be installed)
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Please note that the versions of Reapit offered above might be lower than the version currently in use within your organisation
If this is the case, continue with the install as outlined above - then, after install, when launching Reapit for the first time, inbuilt application control will automatically upgrade your version in line with the current version in use by your business
3. Pre-requisite files / required software
If you need to install any prerequisite files, click link on right to access the Downloads page where the following software can be downloaded:
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4. Notes on Terminal/Citrix Server installs
Terminal or Citrix Server installs will need to be setup on the C:drive of the server the users will be connecting to - Reapit can not be added to a shared or network drive as this will cause performance issues Users should have read/write access to the Reapit folder on the C:drive to allow auto upgrades, or Reapit will need direct access to the server to manually upgrade the build folder at the time an upgrade is released ODBC, C++ and WebView2 Drivers will need to be installed on the server if Reapit is directly loaded from the server - if none, then driver installs needed on the users machine The install folder below contains a full build ready to copy and paste into the C:drive of the server - if access is allowed, Reapit will automatically upgrade on first login | |
Full server install
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5. Installation FAQs
Do we have an MSI for Reapit that we can use? |
Can I access Reapit from home or abroad? |
Can I restrict users access to Reapit from anywhere? e.g. can I lock it down so it can only be accessed from my office? |
Is Reapit a web-based application, or do you have web-based app? |
Where is Reapit data stored? i.e. will this save to my machine? |
Can I use Reapit on MAC of mobile device? See this guide for more information: |
Can I access Reapit with multiple accounts? Yes you can - the credentials unique identifier is the username, which is the email address stored in Reapit To have multiple accounts, you either need multiple email addresses OR alias accounts |
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