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Note

If your client has forgotten their password, from the login portal login page, they need to click Forgot Password and follow the onscreen prompts

1. Access Account account options

From top right of portal:

  • Click cog icon

2. Access Settingssettings

  • Click Settings

  • Click button to right of Change Password

3. Enter new password

  • Enter new password and re-enter to confirm

  • Click Save (at bottom of screen)

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