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There are two ways to add an email address for an existing AgencyCloud user which depend on whether your user accounts are managed by a central administration team or by individual users themselves

Follow the relevant section below:

• For admin users with permission to manage other AgencyCloud users - see section a

• For standard users with permission to manage their own user account only - see section b

a. For admin users with permission to manage other AgencyCloud users

• From AgencyCloud, open Configuration > Setup Negotiators screen
  This requires you to be logged in as a user with permissions to manage your own negotiator records

• In the Negotiator and User Setup screen, select the user you wish to add an email address for and click the Advanced tab

• Click Installation Options > SUMS Options > Add e-mail address

  

• Click Yes when prompted, then enter the user’s email address in the box displayed and click Accept when done

  

b. For standard users with permission to manage their own user account only

From main menu:

• Click your name/office in the top left corner of the screen, then click Edit My Details

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• From the Update My Details screen, next to E-mail, click Add then enter your email address

  

• Click Save to finish