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This guide has been reviewed against our global client base and classed as relevant to all regions

A tenant can use the Consumer Portal MyAgency app to view the progress/status of their Pre-Tenancy or Post-Tenancy Checks

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Tip

To do this, the tenant needs to access their tenant view first - as outlined here:
Access tenant view on the Consumer PortalMyAgency app

1. Access Checklist option

From tenant view:

  • Click Checklist

2. View checklist

  • Pre-Tenancy or Post-Tenancy Checks list will be displayed, along with their current status

  • While a tenancy is arranging, the Pre-Tenancy checks will be shown

  • When a tenancy is current, the Post-Tenancy checks will be shown

Info

Information shown here is a reflection of the current status of the checks managed by the agent in AgencyCloud on the tenancy record (Pre-Tenancy / Post-Tenancy tabs)

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A tenant can use the Consumer Portal MyAgency app to view the progress/status of their Pre-Tenancy or Post-Tenancy Checks

...