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1. Reject a supplier invoice

From the supplier invoice:

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  • The funds to be held should be entered into the Hold Reserve Funds field

  • In the Status panel, tick Reject and enter rejection reason when prompted, as usual

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2. Retain reserve funds against invoice

A prompt will be displayed

  • Click Yes to retain the funds against this invoice


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3. Rejected invoice with reserved funds

The invoice is shown as rejected plus the Hold Reserve Funds field is editable, allowing any changes to be made when required

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The landlord Payments screen will also show the held funds

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