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This guide has been reviewed against our global client base and classed as relevant to the following regions: UK, APACall regions

This page outlines how the process to follow to invoice the landlord for payment to the tenant

1. Payments screen option

From the landlord record:

  • Right-click Payments and select Invoice landlord for payment to tenant


2. Enter amount

  • Enter Amount, Description, Date and select relevant Account

  • Click Accept

3. Select tenancy

  • Select the relevant tenancy

  • Click Accept



4. Create invoice

  • Click Yes to create the invoice


5. Landlord Payments

The item will now appear in Landlord Payments and will be deducted from any monies to be paid

When funds are available, this will appear in the Landlord Payment Run

Funds will then be available on the tenant account

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The refund can remain on the tenant account or be refunded via the BACS/ABA and Cheque Run


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The process to follow to invoice the landlord for payment to the tenant